A thought?

This is coming out of left field but here it goes.  Since I am part of the customer service/sales industry, I want to throw this out there.

Customer service is the life blood of any organization.  Everything flows from it and is nourished by it.  Customer service is not a department, it is an attitude.  Now, you can also look at it this way.  Fanatical customer service is not a single act.  Rather it is a habit that is practiced every moment of the day.

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